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Terms and Conditions

Last Updated: 15-07-2025 Welcome to Al Tahzeeb Sweets. By using our website, placing an order, or engaging with our services, you agree to the following terms. Please read them carefully.

1. Use of Website

By accessing and using this website, you confirm that you are of legal age and agree to follow all applicable laws. Any unauthorized use of the website or its content is prohibited.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent/guardian.

3. Products & Services

  • All products are subject to availability.
  • Images are for illustration purposes; actual items may vary in appearance.
  • Ingredients and allergens are listed upon request. We are not responsible for allergic reactions if dietary needs are not shared prior to ordering.

4. Orders

  • Orders must be placed in advance. Custom cakes or bulk sweets require a longer lead time.
  • We reserve the right to decline or cancel orders due to unavailability or incorrect information.

5. Payments

  • All prices are in AED.
  • Payments must be completed before order processing.
  • We accept card, cash (for in-store orders), and approved online payment methods.

6. Delivery & Pickup

  • Delivery is offered within selected areas. Charges apply based on distance.
  • Accurate contact and address details are the responsibility of the customer.
  • We are not liable for delays caused by incorrect addresses or unavailability at delivery time.

7. Cancellations & Refunds

  • Cancellations must be made within 2 hours of placing an order.
  • Custom and same-day orders are non-refundable once preparation has begun.
  • For issues (wrong/damaged items), notify us within 2 hours of delivery with proof.

8. Intellectual Property

All content on this website (logos, images, text, and designs) is the property of Al Tahzeeb Sweets and may not be reused without permission.

9. Limitation of Liability

We are not liable for indirect or incidental damages arising from the use of our products or services, except where required by law.

10. Changes to Terms

We reserve the right to modify these terms at any time. Updates will be posted on this page with a revised date.

11. Contact Us

For any questions or concerns about these terms: 📧 support@altahzebsweets.com 📞 +971505950078 📞 +971543957195
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